Q. What is my VPN username, and what's my password limitations?

A. Your username is your full name as appeared in CNAS, it's in the form of <firstname.lastname>, username is not case sensitive. You can verify your username with the HELPDESK after you have filled out the VPN account Registration Form. Password length must be either 8 or 9 characters, and must contain both alphabet and numeric. Some special characters may be used.